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Return to the Toronto Apartments and Housing page.

If you need a City of Toronto service, you can always call 311

Toronto Rent Bank

Updated November 2014

Available to qualified applicants, an interest free loan to sustain their tenancies and avoid eviction.

Services of the Toronto Rent Bank include:

  • Landlord and tenant mediation assistance
  • Providing money management advice and skill development
  • Housing search assistance
  • Follow-up support and community links
  • Rent Bank interest free loans for up to two months

You may be eligible for Rent Bank Service assistance, if you meet the following requirements:

  • Individual(s)/families living in Toronto with legal residential status in Canada who meet the income requirements
  • Be in imminent danger of losing your housing due to rental arrears
  • Landlords must be willing to keep their tenancies and tenants must be covered by the Tenant Protection Act
  • Have a regular source of income
  • Applicant must be paying market rent
  • Housing must be sustainable

You are not eligible for Rent Bank Service if any of the following applies:

  • You are currently receiving Ontario Works, ODSP or OSAP
  • Applicants in need of first and last month's rent
  • Applicants who fail to produce complete documentation as required by the Rent Bank application process
  • Applicants who do not reside in the City of Toronto
  • Applicant who are homeowners

Staff will assess the tenant(s) long-term housing sustainability. Applicant should demonstrate that they have exhausted all other means of financial assistance available to them before applying for a Rent Bank loan. All loans are to be paid back in full in monthly installments. All repayments go back to the Rent Bank fund to help families/individuals from being evicted.

If you have any questions or need information on any Rent Bank related services, feel free to call the Rent Bank Central office at 416-924-3862 or your nearest local access center at:

  • Albion (North Etobicoke) 416-740-3704

  • Albion (South Etobicoke) 416-252-5990

  • COSTI North York Housing 416-244-0480

  • East York Housing Outreach 416-698-9306

  • Flemingdon Neighbourhood Services 416-424-2900

  • Neighbourhood Information Post 416-924-2543

  • Scarborough Housing Help 416-285-8070

  • WoodGreen Community Centre 416-645-6000

  • Unison Health & Community Services 416-653-5400

Emergency Rental Deposit Loan Program

The Emergency Rental Deposit Loan Program provides an interest-free repayable loan for first and last month’s rent deposit to households where changes in economic situation necessitate a move to more affordable housing.

To access the program, call the Rent Bank Central Office, Neighbourhood Information Post, 416-924-2543 to leave your name and phone number; or put this information in an email to torontorentbank@nipost.org

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Places to visit on the site:
Ontario Tenants homepage         |       Residential Tenancies Act       |     Finding an apartment
Ontario Landlord and Tenant Q&A   |   Housing and poverty reports   |   Other housing links
Tenant rights and social justice     |     Renters muncipal issues     |     Rent Control
Apartment safety & security  | Tenant health: Toxic mould, cockroaches  | Consumer Information
Tenant association organizing   |    Utility costs: Ontario hydro, natural gas   |    Ontario MPP list